Privacy Policy
Effective Date: 1/30/25
Bluetree Home Services LLC (“Bluetree,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.bluetreehomeservices.com] and use our services, including those involving Grasshopper SMS activation.
By accessing or using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.
Information We Collect
We collect both personal and non-personal information to provide and improve our services. This may include:
• Personal Information: When you interact with our website or use our services (such as Grasshopper SMS activation), we may collect personal information, including your name, phone number, email address, and payment information.
• Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, and browsing behavior.
Use of Information
We use the information we collect for the following purposes:
• To provide, manage, and improve our services
• To communicate with you, including via SMS using Grasshopper SMS activation
• To process payments and manage your account
• To enhance your experience on our website
• To comply with legal obligations and protect our rights
SMS Activation via Grasshopper
As part of our communication process, Bluetree Home Services LLC utilizes Grasshopper for SMS text message communications. By providing your phone number, you consent to receive automated text messages related to the services we provide, including activation codes, service updates, and appointment reminders.
Mobile Opt-In Process:
To receive SMS communications, you must opt-in by texting a keyword (e.g., “ACTIVATE”) to 773-466-5086. This will initiate the SMS activation process, and you will receive a confirmation message with further instructions.
Compliant and Accurate CTA Information:
When you opt-in to our SMS services, you will receive a confirmation message that includes:
• HELP instructions: Text “HELP” to 773-466-5086 for assistance.
• STOP instructions: Text “STOP” to 773-466-5086 to stop receiving messages.
• Message frequency disclosure: Message frequency varies
• Message and data rates may apply: Standard message and data rates may apply from your carrier.
Opt-Out (STOP) Instructions:
You can stop receiving SMS messages at any time by texting “STOP” to 773-466-5086. After opting out, you will no longer receive marketing SMS messages from Bluetree Home Services LLC. However, this will not prevent us from sending you service-related messages (e.g., appointment reminders, updates).
Help Instructions:
If you need assistance, you can text “HELP” to 773-466-5086. You will receive instructions on how to manage your SMS preferences or obtain further assistance. You can also email us at dylan@bluetreehomeservices.com.
Data Security and Access Controls
We take the security of your personal information seriously. We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. In addition to these measures, we implement strict access controls to ensure that only authorized personnel can access your personal data. We also conduct regular audits to monitor and review our data protection procedures to prevent any unauthorized sharing or misuse of your data. However, please note that no data transmission or storage can be guaranteed to be 100% secure.
Privacy Complaints Regarding Grasshopper SMS Activation
If you have any complaints or concerns regarding our use of Grasshopper for SMS activation, including but not limited to issues with receiving unwanted or excessive text messages, we encourage you to contact us directly at:
Bluetree Home Services LLC
Email: [dylan@bluetreehomeservices.com]
Phone: 773-466-5086
You can also reach out to Grasshopper’s support team directly at [support@grasshopper.com] or visit their help center.
Sharing of Information
We do not share your mobile information with third parties for marketing purposes without your explicit consent. We do not sell, trade, or otherwise transfer your personal information to external parties without your consent, except as required by law.
We are committed to preventing unauthorized sharing of user data. We have implemented strict access controls and conduct regular audits to ensure that only authorized personnel have access to your personal information. This helps prevent unauthorized data transfers and ensures your privacy is respected.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access, update, or delete your personal information
• The right to withdraw consent for marketing communications
• The right to request information about how your data is being used
If you wish to exercise any of these rights, please contact us at [dylan@bluetreehomeservices.com]. We will respond to your request in accordance with applicable law.
Changes to This Privacy Policy
Bluetree Home Services LLC reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.